I purchased one and they delivered it to me early. The box has no purchase order form or invoice order form inside with the vest. Worse yet. The vest is a size small or size extra small. There is no way I can wear this vest. A horrible buyers experience. Their customer service response time is senseless too. I will never order from them again.
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Hi there.
Woot doesn’t include receipts in the packages. The order on your order history can be printed or saved as a PDF if you need it.
The CS response time is due to a issue they had with an attempted upgrade that went sideways, so they’re working on catching up with the backlog. It’s normally 24-48 hours.
If you haven’t already, please do reach out to CS. You might be able to do a self-return, which would be much faster. I’m sorry you had a bad experience.
Please reach out to Woot! Customer Service. Allow 48-72h for a response.
From a browser: http://account.woot.com/support
In the Woot! App, choose Account from the bottom navigation and then Support.
(Please note: I don’t work for Woot, I just volunteer to help out here on the forums.)
@Wooter917476356, the self-return is possible if the item is over $20
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