Just received my chair today and I can’t get the fan to come on. I charged the power pack for a couple hours and it flashed red while charging. It lights up blue when plugged in to the chair, but nothing happens when I turn on the switch to the fan. Any ideas? Has anyone else received theirs and tried it? There were no instructions
I’m really sorry to hear you are having trouble with your chair. If you haven’t already, please use the Support Form linked at the top of the page to contact customer support for assistance. They should be able to help you out!