The way you pack your stuff

Mreiman1 · December 14, 2005, 3:09pm

I bought one of those 250 gig hard drive last week. I know you said it would be shipped in a plain brown box nor instructions ect…fine! But Jesus Christ the drive was wrapped in just one layer of tiny bubble…bubble wrap…in a box which the drive just slid back and forth in. That inner box was then put in a very loose fitting box with no protection leaving the inner box to slip and slide and crash with every jolt and bump fedex can provide.

You should be ashamed of yourself…MReiman

Proteus_Crow · December 14, 2005, 3:41pm

Oh no, they can’t take that away from me…

gimmaroon · December 14, 2005, 10:02pm

OOH

http://www.aimoo.com/forum/images/messageicon/excalmatorymark.gif

OOH

http://www.aimoo.com/forum/images/messageicon/excalmatorymark.gif

OOH

http://www.aimoo.com/forum/images/messageicon/excalmatorymark.gif

After reading this quadruplicate post you put in three forums,

http://img301.imageshack.us/img301/2403/idea3el.gif

I know just the response!!!

jqubed · December 14, 2005, 10:07pm

oo, lemme guess, suspension?

killingtime · December 14, 2005, 10:33pm

And I thought this was going to be an interesting thread…

What a let down.

Proteus_Crow · December 15, 2005, 11:58am

You have a filthy mind.
Which I appreciate.

killingtime · December 15, 2005, 2:56pm

Why do you think I use so much bleach?

AZGman · December 15, 2005, 3:40pm

Dark roots?!?

Proteus_Crow · December 15, 2005, 3:40pm

To get your anus sparkly white?

killingtime · December 15, 2005, 3:51pm

I’m not blonde, silly…

AZGman · December 15, 2005, 4:09pm

bleach and iodine?

gimmaroon · December 20, 2005, 12:37pm

Hopefully, you’ve seen Snapster’s post in the item’s discussion thread::::

some updates to relay from woot service:

We are indeed dismayed with our warehouse packing job on these. We knew we’d be a little suspect with the materials used, but had instructions for much tighter/better packing to take place. With the number of drives rolling through this production we were too lax and obviously many were packed far too loosely.

As originally described, These units have a 6 month Woot Warranty. Do not contact WD for warranty claims as they will not help you. Due to packaging concerns, this warranty has been upgraded by Woot to include advance exchange w/pre-tested drives and free return freight for any failures.

We are prepared for a reasonable percentage of failure to be reported in (and immediately taken care of). We would expect a reasonable percentage to even be potentially up to 5%. (we have heard estimations over 3% even on factory sealed new drives, but that’s hard to substantiate.) At this point we are below 1%. It is a common happening in our forums for the scope to be misunderstood – i.e. even 1% out of 5,000 is 50. From past experience, I can tell you that once we have 50 people reporting in, it will seem like catostrophic failure even when the statistics tell otherwise. This is a very concentrated discussion thread generally not used unless you have a problem.

Thank you in advance for remaining calm if you do have any issues. You will be taken care of efficiently and without hassle. Please email us at rma@woot.com if you need to report a problem requiring replacement. Use service@woot.com if you have a question or other matter. Be aware that over the weekend we will not be available to respond and it takes the entire day Monday’s for our service folks to catch back up.

Small favor here – Please help to quote this message occassionally since it’s hard to keep it on the last page. I’ll also link it to the wootbot summary post up front.