Expensive POS!
2001 Ford F250 and 2020 Mazda CX-5 - one is a 22 year old well established domestic vehicle, the other is a 3 year old well established Japanese vehicle. Nearly every special function I try with this scan tool a message window pops up which says “This function is not supported.”
Don’t waste your money. If I wanted a code reader, I’d have spent $50 and bought one. The ThinkCar turned out to be a $1,000 code reader.
Hi there. Sorry for the problems. Make sure you reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.