I haz some of these. Work great for turning on Halloween decorations through Amazon Echo devices.
I bought these, supposedly new open box and when I went to set it up, it had already had something programmed into it.
I’m very sorry. They definitely should have been new. Please reach out to Woot Customer Service. From a browser, use the Woot Customer Service form. In the Woot App, choose Account from the bottom navigation and then Support.