# Tracking Information Unavailable **URL:** \ **Category:** Information Desk\ **Created:** [September 30, 2026, 10:30pm UTC](https://forums.woot.com/t/tracking-information-unavailable/2614163 "2026-09-30T22:30:20Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![MediEvil](https://sea3.discourse-cdn.com/woot/user_avatar/forums.woot.com/medievil/32/1460963_2.png) [@MediEvil](https://forums.woot.com/u/MediEvil)\ **Post date:** [September 30, 2026, 10:30pm UTC](https://forums.woot.com/t/tracking-information-unavailable/2614163/1 "2026-09-30T22:30:20Z")
![Screenshot 2026-09-30 172554](https://us1.discourse-cdn.com/woot/original/4X/8/e/d/8ed13d45ca13b4075119f0732124ca1412cf82ee.png) I have some things that are supposed to be here today, and It says this for everything that I have bought, even things that have already been delivered. Its the same on the app. -Thanks ---
**Author:** ![ThunderThighs](https://sea3.discourse-cdn.com/woot/user_avatar/forums.woot.com/thunderthighs/32/1597811_2.png) [@ThunderThighs](https://forums.woot.com/u/ThunderThighs)\ **Post date:** [September 30, 2026, 11:23pm UTC](https://forums.woot.com/t/tracking-information-unavailable/2614163/2 "2026-09-30T23:23:30Z")
Hi there. Not sure why it’s not showing the tracking. I’ll private message you with information. To check your PMs, click on your avatar in the upper-right corner of any page and then click on the envelope in the menu that appears. ---
**Author:** ![keybman](https://sea3.discourse-cdn.com/woot/user_avatar/forums.woot.com/keybman/32/118697_2.png) [@keybman](https://forums.woot.com/u/keybman)\ **Post date:** [September 30, 2026, 11:48pm UTC](https://forums.woot.com/t/tracking-information-unavailable/2614163/3 "2026-09-30T23:48:15Z")
Tracking information has been there all day. But it’s NOT there now. Perhaps just a temporary blip that just started this afternoon. ![image](https://us1.discourse-cdn.com/woot/original/4X/b/b/c/bbc2e9e7198f1b9893c98ab4b052f7d34798e949.png) 🎹 ---
**Author:** ![idonwannaname](https://sea3.discourse-cdn.com/woot/user_avatar/forums.woot.com/idonwannaname/32/87113_2.png) [@idonwannaname](https://forums.woot.com/u/idonwannaname)\ **Post date:** [September 30, 2026, 11:52pm UTC](https://forums.woot.com/t/tracking-information-unavailable/2614163/4 "2026-09-30T23:52:26Z")
Same here ![it's-all-gone-wil-dasovich](https://us1.discourse-cdn.com/woot/original/4X/f/8/b/f8b2b5693187dd77b247df4c6b21510ebd80b999.gif) ---
**Author:** ![ThunderThighs](https://sea3.discourse-cdn.com/woot/user_avatar/forums.woot.com/thunderthighs/32/1597811_2.png) [@ThunderThighs](https://forums.woot.com/u/ThunderThighs)\ **Post date:** [September 30, 2026, 11:58pm UTC](https://forums.woot.com/t/tracking-information-unavailable/2614163/5 "2026-09-30T23:58:58Z")
It may be? I saw that the devs rolled out a couple “behind the scenes” changes. I’ll monitor and see if others have the same issue. If so, I’ll bring it up. ---
**Author:** ![styflan](https://sea3.discourse-cdn.com/woot/user_avatar/forums.woot.com/styflan/32/1406906_2.png) [@styflan](https://forums.woot.com/u/styflan)\ **Post date:** [October 1, 2026, 1:00am UTC](https://forums.woot.com/t/tracking-information-unavailable/2614163/6 "2026-10-01T01:00:58Z")
Same situation for me too, but I regularly check my orders for shipping info & bookmark them to my cells home screen using the last 4 digits of the tracking number. They still show up on chrome if I click on them. I delete them after delivery. Like I said on another thread I am anal. I was called that at work once too :w_tongue: ![1000026509](https://us1.discourse-cdn.com/woot/original/4X/6/5/c/65c28edfc9f392029526c7e75e61b484468ce181.png) ![1000026510](https://us1.discourse-cdn.com/woot/original/4X/c/0/3/c03933608b6835fdcbc24eeabc4275f06fce3ce1.jpeg) ---
**Author:** ![Wooter425643157](https://avatars.discourse-cdn.com/v4/letter/w/2acd7d/32.png) [@Wooter425643157](https://forums.woot.com/u/Wooter425643157)\ **Post date:** [October 1, 2026, 1:25am UTC](https://forums.woot.com/t/tracking-information-unavailable/2614163/7 "2026-10-01T01:25:07Z")
Same here ---
**Author:** ![SirWootsA1ot](https://sea3.discourse-cdn.com/woot/user_avatar/forums.woot.com/sirwootsa1ot/32/1459643_2.png) [@SirWootsA1ot](https://forums.woot.com/u/SirWootsA1ot)\ **Post date:** [October 1, 2026, 1:42am UTC](https://forums.woot.com/t/tracking-information-unavailable/2614163/8 "2026-10-01T01:42:00Z")
Me too ---
**Author:** ![ShotgunX](https://sea3.discourse-cdn.com/woot/user_avatar/forums.woot.com/shotgunx/32/1190478_2.png) [@ShotgunX](https://forums.woot.com/u/ShotgunX)\ **Post date:** [October 1, 2026, 1:54am UTC](https://forums.woot.com/t/tracking-information-unavailable/2614163/9 "2026-10-01T01:54:04Z")
Global Amazon outages going on ATM. ---
**Author:** ![keybman](https://sea3.discourse-cdn.com/woot/user_avatar/forums.woot.com/keybman/32/118697_2.png) [@keybman](https://forums.woot.com/u/keybman)\ **Post date:** [October 1, 2026, 1:55am UTC](https://forums.woot.com/t/tracking-information-unavailable/2614163/10 "2026-10-01T01:55:31Z")
“Oh, Amazon!” 🎹 ---
**Author:** ![Wooter471187070](https://avatars.discourse-cdn.com/v4/letter/w/8edcca/32.png) [@Wooter471187070](https://forums.woot.com/u/Wooter471187070)\ **Post date:** [October 1, 2026, 2:12am UTC](https://forums.woot.com/t/tracking-information-unavailable/2614163/11 "2026-10-01T02:12:52Z")
+1 on the tracking unavailable for all Woot! purchases. Mothership purchases seem to have normal tracking (at least for now) - TBAXXXXXXXXX shipments and otherwise ETA: I _was_ able to access Woot tracking at least as late as 6am CT today ---
**Author:** ![renatuslives](https://sea3.discourse-cdn.com/woot/user_avatar/forums.woot.com/renatuslives/32/1235203_2.png) [@renatuslives](https://forums.woot.com/u/renatuslives)\ **Post date:** [October 1, 2026, 2:18am UTC](https://forums.woot.com/t/tracking-information-unavailable/2614163/12 "2026-10-01T02:18:43Z")
All of my emailed tracking #s are still good, but yes, purchase history trackings are all affected. ---
**Author:** ![Lstnmythoughts](https://sea3.discourse-cdn.com/woot/user_avatar/forums.woot.com/lstnmythoughts/32/149729_2.png) [@Lstnmythoughts](https://forums.woot.com/u/Lstnmythoughts)\ **Post date:** [October 1, 2026, 2:32am UTC](https://forums.woot.com/t/tracking-information-unavailable/2614163/13 "2026-10-01T02:32:38Z")
Yup all mine chaged over to that recently I was like well I kept links for some opened but oh well I guess it shall show up I hope… ---
**Author:** ![MediEvil](https://sea3.discourse-cdn.com/woot/user_avatar/forums.woot.com/medievil/32/1460963_2.png) [@MediEvil](https://forums.woot.com/u/MediEvil)\ **Post date:** [October 1, 2026, 3:21am UTC](https://forums.woot.com/t/tracking-information-unavailable/2614163/14 "2026-10-01T03:21:36Z")
As of 10:21 pm CT its back for me. ---
**Author:** ![SirWootsA1ot](https://sea3.discourse-cdn.com/woot/user_avatar/forums.woot.com/sirwootsa1ot/32/1459643_2.png) [@SirWootsA1ot](https://forums.woot.com/u/SirWootsA1ot)\ **Post date:** [October 1, 2026, 3:24am UTC](https://forums.woot.com/t/tracking-information-unavailable/2614163/15 "2026-10-01T03:24:10Z")
Can confirm its back for me as well! ---
**Author:** ![keybman](https://sea3.discourse-cdn.com/woot/user_avatar/forums.woot.com/keybman/32/118697_2.png) [@keybman](https://forums.woot.com/u/keybman)\ **Post date:** [October 1, 2026, 3:24am UTC](https://forums.woot.com/t/tracking-information-unavailable/2614163/16 "2026-10-01T03:24:34Z")
Yep. It’s back. For now. 🤞 🎹 P.S. - Quick!! Go get your shipping information while you can. Just in case. ---
**Author:** ![ThunderThighs](https://sea3.discourse-cdn.com/woot/user_avatar/forums.woot.com/thunderthighs/32/1597811_2.png) [@ThunderThighs](https://forums.woot.com/u/ThunderThighs)\ **Post date:** [October 1, 2026, 3:47am UTC](https://forums.woot.com/t/tracking-information-unavailable/2614163/17 "2026-10-01T03:47:14Z")
Hey all. They pushed out a fix for this a bit ago. Holler if you are still seeing issues. ---
**Author:** ![Lstnmythoughts](https://sea3.discourse-cdn.com/woot/user_avatar/forums.woot.com/lstnmythoughts/32/149729_2.png) [@Lstnmythoughts](https://forums.woot.com/u/Lstnmythoughts)\ **Post date:** [October 1, 2026, 3:47am UTC](https://forums.woot.com/t/tracking-information-unavailable/2614163/18 "2026-10-01T03:47:36Z")
All of mine are now showing properly it was a mix for a bit. ---
**Author:** ![styflan](https://sea3.discourse-cdn.com/woot/user_avatar/forums.woot.com/styflan/32/1406906_2.png) [@styflan](https://forums.woot.com/u/styflan)\ **Post date:** [October 1, 2026, 4:15am UTC](https://forums.woot.com/t/tracking-information-unavailable/2614163/19 "2026-10-01T04:15:18Z")
Tracking is back for me too & I can’t believe I’m still up ---
**Author:** ![system](https://sea3.discourse-cdn.com/woot/user_avatar/forums.woot.com/system/32/1316194_2.png) [@system](https://forums.woot.com/u/system)\ **Post date:** [October 5, 2026, 4:15am UTC](https://forums.woot.com/t/tracking-information-unavailable/2614163/20 "2026-10-05T04:15:36Z")
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