My Amazon Prime account got messed up, and apparently, while I wait for Amazon’s Billing, Subscription, and who knows what other departments to finish getting all that sorted so my account with them works again, my Woot orders (including but not limited to what :sniffle: would have been my first :background music from string section begins to swell: BOC :cello string breaks:) are getting processed, charged, then being “denied”, and un-charged, with Customer Service’s records’ showing my credit card company refused the charges, and my bank’s saying they had been reversed by the vendor…
It’s all a bit of a mess, and logging into my Woot account directly rather than through Amazon hasn’t helped, so I wondered if it was possible to undo the linkage? The two logins are already different email addresses. I don’t want to break any rules by creating another Woot account.
Is it even possible to sever association between the accounts or am I doomed to eternal linkage?
I believe if you log into your Amazon account, then go to your account, there’s a spot for “login with Amazon” and the link to the Woot account is there – so try removing that.
I did try that after the Bag of Constipation… maybe if I remove the other vaguely-named things I don’t recognize that are listed in that Login with Amazon section, and clear my cache for this app?
Wish me luck with the amputation
…aaaand, nope Same outcome.
When logging into Woot, can you log in without using your Amazon account? With your original Woot Account? That way payments and everything go through Woot and not through Amazon Pay?
Yes, I tried that too - it lets me post here and place orders, but then reverses the charges an hour or two later
Thank you, though!
Hi there. Sorry for the problem disconnecting from Amazon. I checked with our CS expert and she said that’s all she knows to try as well. As best as we can tell, Amazon doesn’t let go easily.
This does feel a lot like the year it took to successfully end my engagement
Once again, I find myself grateful I just didn’t take that final step and become legally married, this time to Amazon (not sure how, but I’d bet a fair sum this is possible).
Really late response, I know, but I found the answer after accidentally linking my business account to Woot. The disconnect is handled on the Amazon side, based on these steps .
Follow those instructions and you can disconnect any linked sites from your Amazon account.
Wait, you’re linking to the main page. Which page has the instructions?
Sorry for another late reply. Anyone ever fix this?
I believe it’s easier but still not a push of a button. Use the support form. Let them know which account (email address) you’re wanting to unlink your Amazon account from.
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
Oh, you’re still engaged. Trust me.