So on June 10 I ordered two HP Laserjet Pro Multifunction M428fdw Wireless Laser Printer (W1A30A) from
Woot. I was told to expect delivery on 6/25/2020 (today!). This morning I wake up to an email that states that my order has been cancelled and my money refunded - no explanation of why.
This presents a few issues:
#1: It seems like buying something is sort of a contract. They agree to sell, I agree to buy, I pay them, they send me what I bought. Failing to fulfill their end of the bargain seems like a breach. Even if they need to buy it somewhere else and lose money on it I would think they should fulfill the order.
#2: It’s not conceivable that they expected this to be delivered today but then just figured out they weren’t sending it this morning - were they planning on delivering it in person?
#3: This poor service leaves me in a bad situation because I now have to obtain machines elsewhere (at a higher price) and wait 7-10 days for them to arrive leaving me without needed equipment with no warning.
VERY poor service.