Hoping someone can help. I have e mailed customer service several times and still haven’t received a response.
Two days ago UPS delivered my order to the wrong address, clearly their picture shows a different house. I opened an investigation immediately but it was closed right away. When I called UPS they told me only the shipper can open the investigation because they used Amazon shipping and it is their policy with Amazon. I told them I did not order it from Amazon etc etc.
UPS admits fault but I am told they cannot do anything until Woot or Amazon contacts them. Now I’m stuck in a waiting limbo and cannot get any help.