These little vizio systems are great! I was shocked when I got mine. Highly recommended.
God help you getting a refund if they send you a broken one. Caveat emptor.
Hi there. I peeked in the CS tool and found your emails. I’m sorry for the frustration. Let me get in touch with CS tomorrow (monday)
Got my speakers a few days ago but got them set up today. Found that one of the back speakers is blown. Makes sizzling and popping noises. Initiated a return. Hope that goes smoothly.
Going to run to costco tomorrow and pick up one of these brand new. They are on sale for $150 right now ($50 off).
I had a problem with the subwoofer on mine (wouldn’t power up after a couple days). Did a chat with Vizio support and they sent me a brand new one.
Smart… Should have done that.