I want to return the Fake Rayban and Wokley I ordered. How do I do this?
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Sorry to hear things didn’t turn out like you’d hoped.
Go to account → customer service (or support if on the app), select “my order” as issue then select the order/items that you need to return. Customer service should reach out soon, but give them just a bit of time - it’s a department and they have regular business hours and turnaround time.
If it offers any reassurance, woot customer service has never let me down - you’ll be in good hands.
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Please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
(Please note: I don’t work for Woot, I just volunteer to help out here on the forums.)
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How did you identify that they are fakes?
Hi there. Our vendor get our glasses either direct or from reputable sources. We do not sell fakes, however, if you’re unhappy with them, please feel free to return them.
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Because of the material of the product… I have a lot of these originals to compare with
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