Warm Living Infrared Fireplace

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Warm Living Infrared Fireplace
Price: $99.99
Shipping Options:: $5 Standard
Shipping Estimates: Ships in 3-5 business days. (Thursday, Dec 15 to Tuesday, Dec 20) + transit
Condition: Refurbished

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I would love to say this is a great purchase but some Woot-bot sent me the wrong item. Emailed your CS as Woot no longer has a live person anywhere that you can speak too. Was selling out to Amazon really a great thing? Your customer service has never been the same

Same thing happened to me. Wrong item delivered! This has happened the last 3 out of five purchases. Dare I say Woot is no longer reliable?

I got a “Quartz Tower Heater” not the fireplace as pictured.

Hey there all. Sorry about the mix up. Please contact CS so they can help you out.

For everyone else’s benefit help you out means either:

1.) Make you return their erroneously shipped item, for which they will generously give you back the money you paid for an item they didn’t deliver,
… or …

2.) They will offer you a discount so that you pay full retail price for a refurbished item you never asked for anyway.

Stellar service, guys!

Just received my Firepla… What? A LifeCorp/LifeSmart/LifePro/LifeZone Quartz Tower? This isn’t what I purchased. This thing costs even less brand new and would look tacky as hell under my mantle.

http://www.homedepot.com/p/Lifesmart-Life-Pro-Series-1500-Watt-27-in-Deluxe-Infrared-Room-Tower-Heater-with-Remote-LS-IRTWR-1/204195240

If you haven’t already, please use the Customer Service form for assistance.