I bought a Pixel 2 that was stolen, pin protected by thief then recovered and factory reset. My google account is not recognized. I am unable to get the phone to accept my google account so I can recover the phone. It gives an error message that says I must enter an owners account to recover the phone. Is there any way I can get a warranty replacement or an upgrade. thanks.
Hi there, if you haven’t already done so please reach out to Woot! Customer Service.
From a browser, use the Woot! Customer Service form.
In the Woot! App, choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)