# What is grade A Refurbished

**URL:** <https://forums.woot.com/t/what-is-grade-a-refurbished/936800>\
**Category:** Everything but Woot\
**Created:** [January 13, 2022, 6:48pm UTC](https://forums.woot.com/t/what-is-grade-a-refurbished/936800 "2022-01-13T18:48:48Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Wooter938138843](https://avatars.discourse-cdn.com/v4/letter/w/45deac/32.png) [@Wooter938138843](https://forums.woot.com/u/Wooter938138843)\
**Post date:** [January 13, 2022, 6:48pm UTC](https://forums.woot.com/t/what-is-grade-a-refurbished/936800/1 "2022-01-13T18:48:48Z")

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What does this mean and what is the warranty, please?

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**Author:** ![ThunderThighs](https://sea3.discourse-cdn.com/woot/user_avatar/forums.woot.com/thunderthighs/32/1597811_2.png) [@ThunderThighs](https://forums.woot.com/u/ThunderThighs)\
**Post date:** [January 13, 2022, 7:16pm UTC](https://forums.woot.com/t/what-is-grade-a-refurbished/936800/2 "2022-01-13T19:16:54Z")

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Hi there. Here’s our guide:

> [@Refurbs! A Glossary](https://forums.woot.com/t/refurbs-a-glossary/757894):
>
> We sell a lot of refurbished items here on Woot! But sometimes we call them different things. So, in an effort to help explain and inform, here are the types of refurbs we sell: Factory Reconditioned – A “factory reconditioned” item was returned, inspected, and restored to fully working condition by the original manufacturer or a certified partner. Each product comes backed by a manufacturer warranty OR our very own [Woot! Warranty](https://www.woot.com/warranty). It’s as close to new as you can get without technically being “…

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**Author:** ![Sux2user](https://sea3.discourse-cdn.com/woot/user_avatar/forums.woot.com/sux2user/32/1222442_2.png) [@Sux2user](https://forums.woot.com/u/Sux2user)\
**Post date:** [June 26, 2025, 12:23pm UTC](https://forums.woot.com/t/what-is-grade-a-refurbished/936800/3 "2025-06-26T12:23:49Z")

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The two refurb items I purchased arrived in unusable condition. One had a remote that did not work with the unit and the other arrived in a good box but the screen was cracked across the front and had no functional use. It appears you are now using the consumer to inspect Amazon returns instead of paying someone to do it. I won’t purchase another refurbished item from any Amazon company after dealing with these headaches.

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**Author:** ![ThunderThighs](https://sea3.discourse-cdn.com/woot/user_avatar/forums.woot.com/thunderthighs/32/1597811_2.png) [@ThunderThighs](https://forums.woot.com/u/ThunderThighs)\
**Post date:** [June 26, 2025, 3:29pm UTC](https://forums.woot.com/t/what-is-grade-a-refurbished/936800/4 "2025-06-26T15:29:19Z")

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Sorry for the poor experience. For TVs, they’re easily damaged in shipment due to how thin they are and all the components sit right behind the screen. All it takes is for it to fall over or some rough handling.