Whynter Elite 12K BTU Dual Hose Portable AC

Whynter Elite 12K BTU Dual Hose Portable AC

Would appreciate any Wooters or staff that has any comments good or bad relating to this item. Thank you. Debating on purchasing it.

It has two hoses
Customers like two hoses
Cold air is so cool


I would also like to hear from Wooters. I know refurbished items can sometimes be of questionable quality, depending on the type of item.

Does it come with the installation kit? The descrip says it does, but the “in the box” section only says the unit itself.

Yes, the window kit is included.


Mine was dead on arrival

Well crap. Please reach out to Woot! Customer Service.

From a browser, use the Woot! Customer Service form.

In the Woot! App, choose Account from the bottom navigation and then Support.

Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.

1 Like

They must have really low standards for what they consider to be “refurbished”. Mine is literally falling apart (the outer casing is busted) and they sent me the wrong accessories. Woot’s support team told me they would give me a partial refund so that I could get it repaired, but the amount they offered to give me doesn’t even cover the cost. Lesson learned, never purchase refurbished items from Woot. Or just don’t purchase anything from Woot.

Totally agree. Mine from a different refurbished order was returned on the day it was received. There was severe damages to the AC, the front panel was forced opened and it couldn’t be closed. There was also cracks on it. Just ordered a new dual hose unit from Costco yesterday for $400.