These earbuds were straight up trash and I threw them away. Very annoying voice letting you know when powered on/off or connected/disconnected. Also big and bulky compared to Apple version and they don’t hold a charge very long. If offered again on Woot for anything more than $9.99, take a pass.
Really wish you would have contacted Woot Customer Service. That’s the only way we can track issues.
Quite happy with these especially at the price. Fit ear very well (won’t fall out). Only negative is 2-2.5 hour listen time before battery dies but quick recharge.