Are these moccasins returnable if they don’t fit? And why am i being charged $6 shipping when I’m a Prime member?
Hi there. Yes they are returnable if they don’t fit. Here’s our return policy:
As for the shipping charge, here’s a few things to try to get rid of the $6 (if you’ve already placed your order, please contact Woot CS and they’re happy to refund you the shipping cost) :
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Log out of Woot and log in using the Login with Amazon button
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On the checkout page, check “use this address”
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If you are using Microsoft Edge, switch to Chrome or FireFox
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Clear cookies for Amazon & Woot
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Allow cookies from Amazon & Woot
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Allow pop-ups; turn off pop-up blockers
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Log out and back in on Amazon, especially if you’ve changed anything there (e.g. cards, email, etc.)
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Try an incognito or private mode in your browser