This company sucks! Purchased HANES Boxer Briefs (less than $20) and I am unable to return them at this point as the wrong item was sent. Left phone and got return call from 888.283.1913. Hung up on me first time and now silence after 10+ minutes. Also sent e-mail to the CS group. Can’t wait to see if they return that e-mail. First purchase has gone from hassle to really annoying me. Given that this is an Amazon company, likely to start shifting more orders to Walmart.com.
Did you contact CS through your order?
Hi there. Sorry for the problem with the phones. They’ve been acting up lately. CS will get back you from the support form.
To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
From a browser, use the Woot! Customer Service form.
In the Woot! App, choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.