WARNING - Beware on buying anything from WOOT. There return policy is inconsistant and they do not return things sometimes and they do not respond to customer service request.
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Is there something which you would like help with?
I see that you had the same concerns in 2021, but never followed up on any responses there regarding the return policy.
(Please note: I don’t work for Woot, I just volunteer to help out here on the forums.)
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Our return policy is documented and CS reps strive to go by it.
Click here to see our return policy.
The self-return has an incorrect message that will tell you something is not eligible for returns but you just need to reach out to customer service.
Then allow 24-48 hours for customer service to respond. They’ll get to your contact in the order received.
if you’re having a specific issue, I’m happy to ask CS about it but need more info.
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