Wrong product shipped

Kinda disappointed I ordered a knife set , however I was sent a different set which is super cheap, I hope I can get the correct set sent to me … total bummer… how long does CS take to respond normally ? For an internet based company I would assume the CS would be quick and efficient apparently this isn’t the case.

Check and see if a response didn’t inadvertently get filed into the spam folder by your email service.

Hi there. I see that Woot CS answered you earlier today with some options.

Yes they did contact me … on the long road to a refund …



We received the wrong product. Trying to reach someone to correct the issue

please reach out to Woot! Customer Service.

From a browser, use the Woot! Customer Service form .

In the Woot! App, choose Account from the bottom navigation and then Support.

Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.