Hello - Customer service has been surprisingly fast but they just… keep… sending… gamepass codes for outside the US region no matter how many times I ask them to send me correct codes.
How else can I ask for US codes? In all three of my correspondence with them I’ve asked for correct US codes or a refund, and every time I’ve received a new code that is once again the incorrect region.
Thanks!
Sorry for the problems. I’ll let customer service know so they can reach out to our vendor.
Me too! I keep calling to no answer and emailed many times. I keep getting codes for outside US region.
Yep. Same issue for me as well. I made a previous post about this and @ThunderThighs helped get Woot support to send another code, but it does not work in the US region. I tried called Woot Support, but no one every answers the phone.
Yes. The phones are not active at this time. Please use the support form.
I’m getting the same issue. Customer service sent 2 NEW CODES to me today and both say wrong region. How do you just get the, to issue a refund at this point? This thread makes it seem that they can’t understand the region issue and everyone here is US region getting wrong codes.
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