This item is defective, when fully assembled the weight of the tiers make the bottom “cubby hole” top collapse inward, and causing the whole thing to be both unstable and unsafe for a pet
Hi there, if you haven’t already done so please reach out to Woot! Customer Service.
From a browser, use the Woot! Customer Service form.
In the Woot! App, choose Account from the bottom navigation and then Support.
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