¡BASURA! These earbuds are the worst. I wasn’t expecting top notch performance so when the audio began cutting in and out (during the first use),I wasn’t even bothered. I could deal with the sub par call quality because I really don’t spend much time on voice calls. The fact that they would not charge was the deal breaker.
If you haven’t done so already, contact Customer Support for assistance.
Horrible headphone. Do not buy. They are difficult to sync with your smart device, the battery life is way under stated and they have a huge delay on the audio play.