I’ve bought two of these, orange and purple. They’re both junk. The adapters aren’t well secured and have fallen off. The orange one quit working altogether and the purple one works but just barely. It just maintains battery level of using it.
Sorry about that. Remember that you have a 90d Woot warranty. Reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
Dang it! Had a feeling it was too good to be true 
. Ordered two and it appears they too will likely join my woot, out of the return period, junk drawer with my several pairs of my Woot under $20 true wireless earbuds, etc.