Has anyone gotten these exploded with the label coming off? I got these last time and Woot gave me a refund and ordered this time with the same problem (shake my head) I feel bad requesting a refund for the second time especially because it was wrapped twice!! Just exploded and half the soap gone.
Just wondering if I’m the only one with this experience ![]()
Don’t feel bad, something must be wrong with that batch. Make sure you contact customer service and they’ll help you out.
It happened to me too! I’m skeptical because I compared it with a bottle I bought at the Aesop store and it (the bottle) looks slightly lighter in color. Could it be fake?
Also, up until this purchase, I was unaware that woot also dealt with third party vendors. Amazon has a lot of issues with counterfeit beauty products and I would hate for it to be the case for woot as well.
Hello. These are from one of our trusted vendors. They have assured us that they are 100% authentic.
