11.78! Get out now!!!
I have the older model, and bought it after two of the mail in tests came in at 4 and 8 for the basement.
This monitor confirmed those results as it was pegging at 7 when I got it, so I called in a mitigation installer.
They did their thing, and we put this meter right next to their professional calibrated unit to confirm the reading on this thing. The professional unit came in at like 0.76, while this was reading 0.74. Close enough for me and the installer was shocked themselves.
Anywho, get it!
I bought one of these in March of 2017 from the mothership when my son moved home and took over my basement. I am glad I did as our Radon was through the roof (see photo). We got it professionally mitigated and used it to monitor. I work in an office of about 45. I took it into to work where it was passed about the office. Three coworkers had levels that required mitigation. You donât know until you know. I gave that meter to
my younger son to monitor his basement. We now have an AirThings 2930 Wave Plus that monitors Radon plus several other air quality items.
Does this detect dog gas? I almost suffocated last night.
âDepends on where your dog sleeps.
This item says that the warranty is void if it is sold at any retailer besides Home Depot. See the small print on the back. Iâm returning it.
Yeah, Iâm just now finding this out the hard way. Didnât see that when it arrived, wootâs page says it offers a 1 year warranty. Now my device is in error, wont do crap and they wonât honor their 1 year warranty for a device that was delivered to me 7 months agoâŚ
Hi there. Reach out to Woot! Customer Service. To speed things send along correspondence from Airthings.
Please allow 24-48h for them to respond.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
@ThunderThighs, unfortunately thus far, that hasnât been helpful either⌠I just want to continue to know my home is safe from Radon without having to purchase another Radon detector so soonâŚ
"
|Message From Customer Service||
|Hello there,
Weâre sorry, but it has been more than [90] days since you purchased the product, which means that the window on our 30-day return policy has closed.
You have one year warranty with airthings , You can still contact the manufacturer to see if there is anything they can do.
Follow the link below to contact the manufacturer directly.
[Limited Warranty | Airthings]|
|Best regards,
Salman.M|
"
Airthings response:
" Joshwin here again. Hope you are doing great!
I have liaised your concern with our tech team and weâre reluctant to inform you, the monitor has fallen outside the parameters of our warranty policy.
Hereâs an article for further information: For Homeowners: the warranty for our products
We realize this can be difficult to accept. To help you get back on measuring radon soon, weâd like to offer you a 30% OFF discount code towards your next purchase from our webshop.
We are grateful for your business and weâd love to retain you as a customer. Let us know what you reckon and weâll be happy to help.
Have a safe and nice week!
Joshwin
Airthings"
Locating the âAuthorized sellersâ is challenging as airthings warranty page does not list anything. That said Amazon seems to be listed, but not woot⌠I know Amazon owns Woot⌠Ugh. Any chance you can help with this?
Let me check in with customer service.
I truly appreciate your assistance!
I am curious about this as well, as I just purchased one from Amazon about a month ago.