Horrible reviews at Amazon:
Have been using mine for over 3 months, Totally satisfied with taste and ease of use. Easy to fill water comes out quickly.V very stylish stainless steel looks. Placed on a plant stand for ease of use. People who complained don’t clean out container bottom there are two semi annually because any standing attracts algae growth. 5000 gallon filter change is unparalleled in the filtered water business.