These work great. Not disappointed! I was really excited about them. I didn’t want to spend a ton and was willing to make some sacrifices in quality. No sacrifice so far. Really enjoying these headphones so far.
Well that’s disappointing. 
(The good news, is that there’s a 90 Day Woot Limited Warranty.)
If you haven’t yet, contact CS.
From a browser, use the Woot! Customer Service form.
In the Woot! App, choose Account from the bottom navigation and then Support.
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