@woot
why is that you always send a used item for a grade A refurbished and even for an open box.
This is misleading and a serious hygiene issue.
I have ordered this grade A refurbished ear pods and I see ear wax in it and the earpods are pretty much used by the feel of it.
This is bad a way of making money.
Please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)