Wondering if this phone is actually remain its water resistance? Mine has a 1cm deep scratch, can be easily seen from a distance, what can I do?
Hello. Please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
Now the phone is in Vietnam. Would it be possible to exchange for another unit ?
I’m sorry, I’m not customer service. Please reach out to them as noted above.