It says cannot see defects from arm distance but the watch I just bought for my son you can clearly see a scratch which is about 1/4 of the top left of the screen. I think I can easily see it from arms distance since I mean it’s a watch. When ur looking at it and light hits the screen the scratch is very apparent so these refurbished watches have deep scratches on the face. I just never thought they would. I assumed that would have been easy to swap out(the glass on front). Oh well.
Hi there, if you haven’t already done so please contact Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48 hours for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)