Amazon has the GPS plus cellular in refurbished excellent condition for $150!
Heart ECG function does not work on this, maybe because of the wear/ deformities on the crown
More wear than expected, aluminum appears to be corroded with color missing from these areas
Make sure you contact customer service. They’ll have some options for you. Here’s the blurb.
Please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)
Thank You- I reached out to Woot as soon as I realised this was defective.
It’s a shame that these items are not fully tested before they ship them out.
The exceptional wear on the outer casing should have indicated a need to have a good look at it.
Regarding defective watch above;
Day 5
After 2 days I got an email with return slip for defective watch, and am told a replacement is on the way.
But no tracking or shipping email for that replacement.
No answers to emails these past 3 days as I request shipping/ tracking info.
In “My Orders” it appears that my purchase has been changed to another color watch- which I didn’t want, but maybe that means a replacement is coming ( ? I have no way of knowing )
Woot has allowed a defective item issue to turn into a Customer Service issue, affecting confidence in their brand & ethos
Hello there. It was replaced with the same SKU so same color. It’s on its way to you. Due tomorrow.
Make sure you reach out to customer service.
Mine the screen is flickering and a quarter of the screen is damage showing a strip in a different color. Defenetely there is no quality control in this refurbished product
Make sure you reach out to Customer Service. Instructions posted above if you need them.