The watch does not seem original, it is not the same as the photograph presented by the online store, it does not have the numbers on the screen, the box is ordinary, the presentation is different, the strap is very ugly and terrible, I feel mocked and disappointed in the purchase
The watch does not seem original, it is not the same as the photograph presented by the online store, it does not have the numbers on the screen, the box is ordinary, the presentation is different, the strap is very ugly and terrible, I feel mocked and disappointed in the purchase😩
Sorry for the issues.
Please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
(Please note: I don’t work for Woot, I just volunteer to help out here on the forums.)
As far as this goes, I think that those numbers are just the watch face, and they could be added/removed at any time, by changing the watch face.
(Please note: I don’t work for Woot, I just volunteer to help out here on the forums.)
Hi there. You purchased a refurbished item. Refurbished items rarely ship in the original packaging.
The numbers on the screen in our photos are a watch face that you can choose with the Apple watch software. It’s a digital screen so there’s a wide variety of watch faces available.
The watchband may be a generic brand on refurbished items.
However, if you’re unhappy with it, reach out to customer service as noted above.