- A company that looks like it is out of business
- One single 1-star Amazon review of a different bike
- A price that doesn’t even cover what the parts probably cost
- A 250-watt e-bike for ~$1 per watt, that might turn out to be junk
- A 90-day Woot warranty?
I might be in on this one.
This showed up today missing the pedals and the battery doesn’t seem like it’s charging. So uh, yeah, you might have been right!
Hi there, if you haven’t already done so please contact Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48 hours for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.))
Mine came today and all the parts were included. The battery kept a charge and I was able to go one mile to do a quick test of the motor. Everything seems to be working but the manual is really bad and generic. You can see all the icons available on the display but not how to do something as easy as turn on the light.
For the price I am just assuming it is going to be used for a year or so and then be broken down into a project.