Woot should really provide notice these mattresses are not currently being made by Casper. When were these mattresses discontinued? The Woot 90 day limited warranty on these is a good indication they are not current models.
Hi there. These are being obtained from Amazon inventory so we don’t have a lot of information. Here it is on Amazon:
https://www.amazon.com/dp/B09YVT83MF
The woot warranty is because we can’t verify the warranty.
Thank you. Below is a response from Luna an AI virtual agent on Casper.com:
The Casper Wave Hybrid Snow was discontinued as part of our new mattress line release in early 2024. Mattresses purchased from Woot may not be covered under the Casper warranty, as the warranty only applies to purchases made directly from Casper or a Casper-authorized retailer. For more details, please visit our Casper Warranty page.
Luna’s response to a question about length of time packaged in a box leading to damage to or degradation in performance of a mattress.
We recommend opening your Casper mattress within the first 100 nights to take advantage of the trial period. There’s no evidence that keeping it boxed longer will cause damage, but it might take longer to expand. What do you like about your current mattress, and what are you looking for in a new one?
I have 2 of these being delivered today. I see no requirement for someone to sign for them. I hope this is true as no one will be home until this evening because my wife is having an endoscopy/colonoscopy procedure today. I saw no way to notify the shipper thru the tracking link. I contacted support but the only option given was email