The description said “All Terrain Large Wheels” and 7 of 9 pictures show the large wheels but received the wagon with smaller wheels. I wanted the larger wheels to be able to pull across grass and sand. Otherwise, it’s a great deal!
Hi there. I’m sorry you got the wrong wheels. Make sure you reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.