Welllll… I bought one of these based on the images in the ad page.
Image #3: “Hot and Cold Therapy” “Microwave safe”
Product arrives today, and on the rear of package “Do not put in microwave. This icepack is specifically designed for cold therapy.”
I will be contacting customer service.
Thank you for the note. I’ve let our team know. Looks like the photo was imported from Amazon.
They gave me a full refund. I understand that you can’t catch every issue with the promo materials, as long as you take care of the customer, that’s okay.
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