Hi, i purchased the 2 pack of the Dewalt powerstack batteries and only recieved one in a blister pack. I confirmed that i was indeed charged for the 2-pack. The order shows as complete and my UPS tracking number shows as delivered i.e. no additional items are en route. Could someone please assist with this issue?
Hi there. Moved your post over here.
We’re aware of the issue with the two-packs. The vendor is already shipping the missing battery out to everyone.
Thank you same issue. Would be great to get a notification or email notifying the customers so we don’t freak out and start sending complaints!
I thought they did or were going to email everyone. I’ll check.
Please keep us updated. I also have recieved no emails or notifications regarding this issue.
Everyone was emailed yesterday. You were on the list so make sure you check spam/junk folders. Also, make sure your email address on your woot.com account is accurate. We email to that email address, not your Amazon login if used/different.
Saw it! Thanks for the help!