I looked carefully at the measurements before ordering, but the XL wont even reach around my dog’s belly- if you spend money on this, get 2 sizes larger so you don’t waste like I did. For the life of me I can’t understand why Amazon’- which seems to be evolving into a Chinese goods clearing house- doesn’t hold the sellers accountable. As soon as I see the fake bar code on the package I get nervous…
Hi there, if you haven’t already done so please reach out to Woot! Customer Service.
From a browser, use the Woot! Customer Service form.
In the Woot! App, choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)
I ordered what was supposed to be the extra large pet raincoat, as it was shown to be for a doberman. My doberman is only 6 months old, not even full size, and it does not fit him. It is already too small. This was the largest size, but is certainly not an extra large.
BTW he is not chonk.
Please be aware the sizing on these is completely off.
The Xl will maybe fit a small spaniel.
Luckily Woot was quick to refund. If they don’t want product back will donate to local shelter.
Thanks all. I’ve let our buyer know about the size issues. Please reach out to customer service as noted above.
I ordered the medium for my 16lb west highland white terrier after checking the size chart. Same problem with the belly band not fitting and the neck barely making contact. The measurements are off by about 2”, so either the size chart is off or the coats.