Already contacted CS, but I am annoyed that they sent the wrong filter. Boo! It was a great deal, esp with a $5 off coupon!
Yeah, I think that’s on us. Looks like an error in the setup. I’m alerting our buyer. Sorry. ![]()
I received the exact same LG filters… ![]()
Customer service is a joke. I bought 3 of these and received the LG ones.
Shipped the wrong filters and asked if i want to keep the filters and get a $32 refund. I paid over $116. Whose dumb idea is it to offer a tiny refund to keep garbage i cant use? They did offer a full refund but i need to go out of my way to package and send them back. Please compenste me for my effort and fufill your part and send me 3 of the filters i ordered. Thank you.
My replacement arrives tomorrow. We’ll see if they fixed it!
That’s nice they sent you a replacement. Hope it’s the right one!
This is the forums, not customer service.
No one here can help you with your return. You’ll need to work things out with them directly.
(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)
Hi. That’s the standard first reply. Hey, never know. Someone may want to sell 'em off.
You can also do a self-return through your order history.
Unfortunately, you’re probably going to get LG. It was supposed to be an LG sale from the beginning. Vendor doesn’t have the everydrop model. ![]()
Dang. That stinks. I guess I’ll get my money back then.



