Anyone else get color pencils instead of the watercolor markers?
Well crud.
Make sure you contact customer service. They’ll have some options for you. Here’s the blurb.
Please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 48-72h for them to respond.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)
Yeah, I got colored pencils too. Bummer, I was really looking forward to these markers, and the colored pencils retail for cheaper than what we paid for the markers. Really hoping they can send replacements!
Yep - me too - glad someone said something here - $10 for regular color pencils - no thanks
I want replacement as well but its usually a refund : /
That’s because the warehouse has screwed up inventory so you’ll probably get the same thing again.