I like this product, but the assembly on trying to get part #14 to connect with the #7 corner posts is not working out… it’s basically the back wall of the greenhouse. Seems the one hole on #14 is about a1/4” off. This unit can’t be built until it all fits. Any feedback or advice is appreciated!
Update on this item. Still not assembled and I tried contacting the company through the numbers they provided in the kit. When I called both numbers it’s a bot trying to sell me a medical alert device, like, “Help me I’ve fallen and can’t get up.” I am very disappointed. Was looking forward to a great greenhouse ,now regret I bought this thing!
I’m very sorry. Please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.