Herschel Backpack, Navy, Classic 24.0L

Herschel Backpack, Navy, Classic 24.0L

In the reviews it’s mentioned that some of these backpacks had Carvana logos on them. Can you verify that this stock does not have third-party logos?

Hi there. These are being obtained from Amazon inventory so we don’t have a lot of information. Here it is on Amazon:

https://www.amazon.com/dp/B078J1193K

Unfortunately, we don’t have eyes on them. Sorry.

IF it arrived with a third party logo on it like Carvana, would it be eligible for return? I know Woot doesn’t normally allow returns, but this seems a bit of a gamble.

Sure they do. :slightly_smiling_face:

They just don’t like the return policy being abused.


(Please note: I don’t work for Woot, I just volunteer to help out here on the forums.)

We allow returns. We have a whole section devoted to it in our FAQs!

Click here to see our return policy.

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So my backpack arrived today, but I wanted to give you a heads up that the description on Woot is completely wrong.

First off, the dimensions are wrong: the dimensions of the one I received are 16.5” H x 12” W. Also, there is no tech pocket lined with fleece, and there is no key clip. The backpack I received seems well-made, but it’s about as basic as basic can be.

I’m not upset or anything, but I will be returning it. Just wanted to let you know so you could update the listing.

Well poop. Problem is that we don’t know if the problem is just in the Amazon warehouse near you or all bazillion of them. Usually it’s just one.

Reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).

Please allow 24-48h for them to respond.

Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.

Browser: Use the Woot! Customer Service form.

Woot! App: Choose Account from the bottom navigation and then Support.

Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.