Anyone else order one of these and received a different laptop than what you ordered? Feel like a schmuck - went to do something last night and the laptop said i couldn’t because i didn’t have Windows 11 Pro - i had Home. Looked even further and no touchscreen and half the hard drive I was buying. Not happy.
Hi there. I’m very sorry. reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.