Is Checkout Broken?

Information Desk
1

I haven’t been able to check out on desktop or mobile; it just kicks me back to review order in an endless loop.

Is this a sign I should stop buying stuff?

Season 4 Episode 6 GIF by The Office

1 Like
2

Following. Experiencing the same issue. Have tried signing in/out but getting the following message: “Something didn’t add up when we tried to create your order. Please review your order carefully and try again.”

When using an incognito browser experiencing an infinite checkout loop.

3

Looks like it’s up and running again.

Fingers crossed that I don’t have to cancel any batched orders… :rofl:

1 Like
4

Awesome! Yeah working for me now as well. :slight_smile:

5

With this switch in my cart I have tried multiple times to check out both in different browsers and in the app on iOS and every time I get to the last step where it says it’s processing but then it just goes back to the shopping cart with the item still in the cart! Then I tried to use the Customer Service page at Woot! Support and when I click submit there I get “Oops! We’re currently experiencing a technical issue with our support system. Please try submitting your request again, or feel free to try again later.” What is going on, Woot!?

QSW-M3216R-8S8T Half-width Rackmount
6

I’m having this issue now… on desktop and logged into Amz account on Woot.
And endless loop of check out. Also trying to use a TTHH coupon code.
@ThunderThighs and @lioncow any thoughts?

7

Well… 10 minutes later and using a new tab in Chrome I was able to purchase using a coupon.
And I have a confirmation via email.

:thinking:

1 Like
8

Anyone still having checkout issues?

Desktop

Clear cookies.
Restart browser.

Woot App

Clear Cookies (… menu > Advanced)
Close/Open the app twice to force any updated
Restart device.

If you are still having issues, pls provide:

  • Desktop

    • Operating system & version
    • Browsers(s) & version
    • Steps to reproduce
    • Error message or what happens. Screen shots are good.

  • App

    • Device & Version
    • OS & Version
    • App Version
    • Steps to reproduce
    • Error message or what happens. Screen shots are good.
1 Like
9

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