Not bluetooth
What do you mean?
Hello. They’re Bluetooth. The cord you see is connecting the two earbuds.
I am not the person who you responded to, but I am a person who is going to repeat the same thing. “Not Bluetooth.” They might be Bluetooth in the illustration, and on the sale description, but they are not Bluetooth, de facto. I ordered these exact Bluetooth earbuds, and received non-bluetooth earbuds.
Make sure you contact customer service. They’ll have some options for you. Here’s the blurb.
Please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)
Hi there. These are being obtained from Amazon inventory so we don’t have a lot of information. Here it is on Amazon:
https://www.amazon.com/dp/B00IYX260M
Looks like Amazon had the wrong photo. I’ve let our teams know. Thank you.