Mine just arrived. I was expecting “Flame” (orange) but got “Cool Mint”. Surprised but definitely not disappointed.
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Someone grabbed the wrong box. Sorry about that. Is a great color though. Reminds me of my grandmother’s Fiestaware dishes.
Feel free to reach out to customer service if you’re unhappy with it.
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Oooooh pretty! Congradolences!
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The item listing is incorrect. This product I recieved was the round wide dutch oven. Not the round dutch oven. It is significantly shallower than the round dutch oven.
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well, the listing wasn’t incorrect but what you received sure was. Sorry about that.
Reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
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Thanks! Will do.
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I’m pretty sure that I also received the round wide in the cool mint color. Do you know what the different dimensions of the two sizes are? And, is it possible to find out beforehand whether they have any of the original product in stock for replacement instead of refund?
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You need to contact customer service for that information.
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Hi there. We do not have inventory for replacements. It was set up incorrectly and that is the item we should have had listed in the sale.
You should already have an email from Customer Service with the information of what to do.
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Thank you for your help!
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