It was listed as “Refurbished - Scratch and Dent”.
Click here for our guide to the various conditions and their definitions.
The “used” item was likely an Amazon device. They use a different rating system and we have to list it the same on our sales.
Scratch & Dent doesn’t only apply to new items. This item was previously owned, traded in, and refurbished. As part of the refurbishing the units are graded based on physical condition. See the link above.