More than half of reviews sine the beginning of may are 1-star for the chocolate arriving completely melted, is that a refund/eligible situation if bought from woot, or is the probability that they melt in transit the reason for them being on ‘sale’?
The 12 bags of Lindt truffles I got last month came in perfect condition with an expiration date in 2025. Not gonna hesitate to roll the dice today on some more. ![]()
I see these “gourmet” ones are different - they must be huge compared to the normal ones. Only 2 per 32gm serving rather than usually 3 of the bagged ones.
Yep, just reach out to customer service.
Wow, that takes melted to a whole new level!!
Oh no! Reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
Thanks. I did yesterday.
Would love a replacement but worried it would come the same way.

