How high is the top step?
I ordered this 3-step ladder several weeks ago. It was delivered in a loose piece of plastic, no box. UPS left it leaning against our mailbox. Needless to say, one of the plastic foot caps was missing (since the ladder was shipped unpackaged). Upon notifying Woot!, they credited the purchase price and told me to keep it, and that they could not send another one because it was out of stock. I would rather have a complete, level ladder that I paid for.